Delivery
Region | Country | Delivery | Courier | Shipping fee (£) | Free shipping (£) |
---|---|---|---|---|---|
Asia | ????????Hong Kong | 7 days | Royal mail International Tracked | £ 15 | Over £ 67 |
????????Taiwan | |||||
????????Macau | |||||
????????Malaysia | |||||
????????Singapore | |||||
????????China | 7 days | STO Express | £ 20 | Over £ 80 | |
Pacific | ????????Australia | 14 days | Royal mail International Tracked & Signed | £ 20 | Over £ 85 |
Europe | ????????The United Kingdom | Next day | Royal mail 1st Class | £ 5 | Over £ 30 |
Other | 7 days | Royal Mail Tracked 24® | £ 15 | Over £ 67 | |
America/ Canada | ????????America | 14 days | Royal mail International Tracked & Signed | £ 20 | Over £ 85 |
????????Canada | 14 days | ||||
Other regions | 14 days | Royal mail International Tracked & Signed | £ 20 | Over £ 85 |
Refund
You can return any full-priced items within 30 days of purchase. All returned items must be unworn, unaltered and in its’ original THE PETIT SOLDIER packaging. Returns typically take 10 business days to be processed once it reaches our warehouse, and credit card refunds take up to 5 – 10 business days to appear on your statement.
Items/orders that do not meet our return & refund policy will not be accepted and will be sent back to the customer.
Simply contact our customer care team and we will assist you with arranging your return. Customers are responsible for the international shipping fee and ensure that we receive returned items.
Product and picture description
We try our best to describe the product accurately. Some products retain the original color of the cotton without going through the bleaching process, so the color of the product may vary slightly.
※ Please note that:
- Customers are responsible for all import duties and other fees incurred during the return process.
- Customers are responsible for the legal problems of the shipment.
- We will only re-send the shipment after customers settle the import duties of other fee of return items.
- If the delivery is unsuccessful because customers provide incorrect information, customers are responsible for the fee of return items. We will only re-send the shipment after customers settle the import duties or other fee of return items.
- If the shipment does not arrive on time, please our customer care team